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ADVICE WANTED!   April 31 , 2003
www.findstone.com   info@findstone.com

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Q 5021: As part of a large home expansion, we had a fireplace (gas) built. We selected honed black absolute as the hearthstone. The work was sub-contacted by our general contractor. The hearthstone has a number of irregular round spots. The subcontractor first tried to remove them with a poultice and then an "expert" was brought in to re-hone the stone. He said this would do no good, as the marks are not merely on the surface but rather go through the stone. He referred to them as "birthmarks". Are we being snowed? Were we given an inferior quality stone or are these marks usual and expected in black absolute? Could you also please advise us as to what if any sealer should be applied to the stone and how it should be maintained. Thank you for your opinion. Toni, April 28, Reply
R1: Honed black absolute will have these characteristics. They sometimes can be removed with an acetone poultice, other times they can not. Most black absolute is solid in its polished state and the spots may be there but not noticed as much. Since this is a gas fireplace you can try a color enhancing impregnating sealer. Plan on cleaning the fireplace thoroughly, turn off all flames until the work is inert. and apply a coat a day until it repels oil and water. Good luck, Steven
R2: FROM YOUR DESCRIPTION LOOKS LIKE, THAT YOUR FIREPLACE WAS FABRICATED
FROM NERO ZIMBABWE(ZIMBABWE BLACK) IN WHICH THE DARKER BLACK ROUND SPOTS ARE INHERENT. SOME MANUFACTURERS WILL USE CHEMICAL DIES TO ELIMINATE THEM AND OTHERS WILL LEAVE THEM ALONE.
SINCE "THE SPOTS" ARE IN THE STONE THE HONING WILL NOT DO YOU ANY GOOD.
EVERY STONE HAVE ITS OWN PERSONALITIES, DIFFERENCES, HUES, VEINS AND COLOR VARIATIONS. THEY ARE ALL A PRODUCT OF NATURE AND THEREFORE THEY CANNOT BE INFERIOR. THEY JUST HAVE DIFFERENT QUALITIES AND CAN BE USE FOR DIFFERENT PURPOSES. ITS COLOR IS ONLY QUESTION OF PERSONS PREFERENCES.
THE QUESTION WILL BE: WHO SELECTED THE MATERIAL TO SATISFY YOUR NEEDS.
SINCERELY, NEKLAN VON, May 12
R3: OH... LIGHTER .....I SEE... ONCE AGAIN, JUST LIKE A DIAMOND, EVERY STONE HAS ITS OWN PERSONALITIES, DIFFERENCES, HUES, VEINS AND COLOR
VARIATIONS, EVEN ABSOLUTE BLACK. THEY ARE ALL A PRODUCT OF NATURE AND THEREFORE THEY CANNOT BE INFERIOR. THEY JUST HAVE DIFFERENT QUALITIES AND CAN BE USED FOR DIFFERENT PURPOSES. ITS COLOR IS ONLY QUESTION OF PERSONS PREFERENCES. YOUR FABRICATOR IS NOT FEEDING YOU A LINE, JUST TRYING TO GET ALONG WITH WHAT YOU CHOSE, AND WHAT GOD, AND THE QUARRY GAVE HIM, WHAT MOST OF US CALL NATURAL INCLUSIONS. INCLUSIONS CAN SOMETIMES BE AVOIDED, DEPENDING ON WHERE, AND HOW MANY INCLUSIONS THERE ARE, WEATHER YOU CAN SEE THEM, AT THE TIME OF FABRICATION, AND HOW MUCH MONEY YOU HAVE TO SPEND ON LABOR AND STONE THROWN INTO THE TRASH HEAP. IN SHORT, "IT IS WHAT IT IS" IF YOUR NOT HAPPY WITH IT, IN ITS FINISHED NATURAL STATE THEN YOUR CHOICES ARE SIMPLE, LEARN TO LOVE IT, FIX IT IF PRACTICABLE, OR SPEND THE MONEY, AND REPLACE IT. AND IF YOU WANT SOMETHING HOMOGINOUSLY SEMI PERFECT, (WITHOUT INCLUSIONS OR CHARACTER) I WOULD SUGGEST A MANUFACTURED STONE, THOUGH THAT BRINGS UP A WHOLE NEW CAN OF WORMS. (YOU WONT FIND IT IN MY HOME) JOE
Q 5020: I am trying to identify and locate a granite, locally called "artic rainbow" but not the real name I think. I believe it is called so because it resembles the colors on a rainbow trout.I was told it was from Brazil, then I was told it was from Siberia.Also I'm looking for the real name of a granite called Bianco antico (white, brown, black, garnets). Any help is appreciated. Thanks Campbell, April 21, Reply
R1: Hi Campbell There is a Granite called Rainbow form Brazil. It has a fine grain as opposed to the larger crystal like appearances as is the Bianco Antico you mentioned. If you can email me a digital picture I can tell you exactly what name and perhaps even where you can locate it. As for you Bianco Antico, same is applied but try asking for Bethel White. Stone
Q 5019: I've read the honed black granite debate with great interest in your thread. I've come to the conclusion, based on comments from Maurizio, that if I order honed absolute black granite countertops and then have them color enhanced I'll get what I really want - black stone with a matt finish. This seems like a rather simple solution. Am I missing something? What are the pitfalls I'm overlooking regarding durability? I would really appreciate some guidance. Thanks so much. Alice , April 21, Reply
R1: The problem with honed black granite, are actually two problems: 1. The factory hone-finish sucks! (All swirly.) 2. Surface staining. To solve the first problem you should hire a professional stone refinisher to re-hone your stone with a good-quality honing powder. In that way you will have the swirls eliminated and a nice, consistent finish. The second problem will be minimized (never completely eliminated) with the application of a good-quality color enhancer for stone. , Maurizio, Expert Panelist
R2: Alice, ALICE, Imagine Dr Phil saying "ALICE what in God's name were you thinking" smiling.....Seriously, a honed black marble has got to be the worst as far as maintenance I have found. But I do understand about looks and decor, so what I say to you is going to make a lot of sense, you like it, try it then buy it. Ask you local supply store who will do the job for you to supply a 12 x 12 sample, which you may have to pay (100$ or less). Something you can bring home and try for the next month. You will see the finish they will supply, you will be able to look at it in your home lighting, which will differ from a magazine or even from the store. And you can use it and abuse it the same way, you will be doing on the actual counter. Then decide! Stone
R3: The only thing missing is the use of an impregnating sealer. The frequency of reapplication depends on the type of impregnating sealer and how you clean your counters. More caustic cleaners breakdown impregnating sealers. You can use color enhancing impregnating sealers as well. Good luck, Steven
R4: DEAR SIR/MADAM, IT IS NOT ADVISABLE TO USE HONED SLABS OR TILES FOR COUNTER TOPS, BECAUSE, YOU CAN NOT KEEP IT CLEAN SINCE THE SURFACE IS NOT GLOSY. IT WILL STAIN EASILY. FOR EXAMPLE ANY OIL OR COFFEE, ETC IS DROPED ON THE HONED SURFACE AND IT IS NOT CLEANED IMMEDIATELY, THEN THE STAIN WILL BE A PERMANENT PATCH. EVEN IF YOU CLEAN IMMEDIATELY, THERE WILL BE A PERMANENT STAIN. IN REGULAR USE THE HONED SURFACE WILL BE USED FOR THE FLOOR WHERE ROUGH SURFACE IS REQUIRED. THIS ALSO WILL BE USED FOR WALL WITH ALTENATIVE POLISH AND HONED TILES TO GIVE CONTRAST LOOK. FOR COUNTER TOPS BLACK OR ANY GOOD MATERIAL WITH EPOXY FILLED OR WITH SEALER. M.MAHENDRAN.

R5: if you really want black counter top with matt finish i suggest you ask for absolute black granite slabs with flame finish. this gives a uniform matt finish.
secondly, honing gives you the swirls however well it is done.
thirdly, there is no color enhancer for black granite. dont be carried away if any one suggest that. what ever colour enhance ment you do will not last even a few weeks.
ask for a sample of flame finish granite and decide for yourself.
M. Dilip
Q 5018: Thank you for you educational website. I am considering Ghibli for my kitchen countertops. I use my kitchen often and have small children. Is this a suitable granite? Will a honed versus polished finish change the suitability? Bette April 21, Reply
R1: I seldom comment about any one particular stone. There may be differences within the same stone (and I’m not talking about looks, here!) from one bundle of slabs and the next. The slabs may have also been either “doctored” (which is bad), or “resined” (which is good) by the factory, which would make a big difference. Maurizio, Expert Panelist
R2: Hi Bette, Unless you have someone next to you, who knows what he is choosing and most importantly for me Guaranteeing the product, ask for a workable sample. Try it, live it, buy it! Its worth the money and you can always use a decent size piece as a cutting board. Stone
R3: Ghibli in its polished state will require the use of impregnating sealers. They are applied every 24 hours on a thoroughly clean counter. It is easy to do. Honed ghibli may be too much trouble due to the fact that you will contend with an absolute absorption by weight issue as well as surface staining. Good luck, Steven
R4: ghibli is not a granite suitable for kitchen tops. it absorbs water and also oil stains and the oil stains especially are difficult to do away with. i suggest you go for good black or a good red or any other close grained granite of a little darker variety, for your kitchen. these are not porous and do not absorb oil or water. Capt. M. Dilip
Q 5016: My entry way is supported by 2x8 at 12" center for 13 ft 6in span. Can I install marble in this area? I plan to have a "mud job" installation per the marble installers suggestion to ensure a level finished job. The plywood subfloor will be screwed to the joists . If the answer is no, what could I do, if anything, to make that area marble ready? Would polished porcelain be better for that area? What is the deflection limit for polished porcelain? The installation will be a " mud job" to insure a level floor. Previous installation on "wonder board" did not provide a level floor. Would marble be ok for 2x8 at 16" on center for 11 ft span? Acptax, April 21, Reply
R1: All things considered (including the mud job), you should be a happy camper! Maurizio, Expert Panelist
Q 5015: I am now totally lost in my decision regarding granite for my kitchen countertops. I have selected Emerald Pearl as my first choice, but read with interest that it is not even granite. My builder tells me it is an "upgrade" from the normal upgrade to granite (meaning even more $$$). How do I determine if this particular stone is a good candidate for my kitchen, and also worth the additional money over the builder's alternate, Verde Ubatuba.
Also, how do I define the specifications for the slab when I order it? For this kind of money, I want to spell out requirements for polish, shade, grain, colour patches, cracks, holes, seaming, and any other quality you may suggest. I'm a little annoyed with being told "that is just how granite is" since I have learned from your site that many of these specifications are controllable. Thank you for whatever direction you may be able to provide. Suellen April 21, Reply
R1: Dear Suellen:There’s a higher demand (or perhaps a lower supply; same difference!) for Emerald Pearl, therefore it costs more; but it is not any better (from a mechanic point of view) than Ubatuba. They both are not true geological granites, but – for the intents and purposes of a kitchen countertop – they are both better than true granite. However, I seldom comment about any one particular stone. There may be differences within the same stone (and I’m not talking about looks, here!) from one bundle of slabs and the next. The slabs may have also been either “doctored” (which is bad), or “resined” (which is good) by the factory, which would make a big difference. Maurizio, Expert Panelist
Q 5014: I'm a new explorer. Where and/or how can I learn more about the origins of Juparana Florence (I believe also called J. Nepal) -- what countries, quarries, something about the geology? Thanks for any guidance. David, April 21, Reply
R1: Many companies change the names of the stones. To be sure, email me a picture at , Stone
Q 5013: My question is regarding travertine flooring. Specifically, I was hoping for some advice regarding the use of a felt slip sheet underlay for a travertine floor over a concrete slab. I live in Southern California and have been told by the local experts that it is a good idea. My follow up question is would you recommend installing the travertine over the existing linoleum flooring in the kitchen and bathroom areas (again over a concrete slab)? thanks in advance, Satcula, April 21, Reply
R1: Dear Satcula: If the concrete slab is sitting directly on the ground, then YES, the local experts are absolutely right. Use the same membrane over the linoleum and you should be all right. Maurizio, Expert Panelist
R2: Hi Stacula, (interesting name) Floor membranes have come a long way, I was actually installing one this morning on a site that had a problem floor. The theory is that if the sub floor moves, or cracks, it will separate underneath membranes or felt and not affect the stone on top. I think this stuff is great, but what really sold me was the guarantee I got. I am using the membrane and the glue the membrane company recommends and they then guarantee the application and my work. I in turn can guarantee my work to the customer. It is a little more costly, but for myself there is no price for peace of mind. Stone
Q 5012: I am purchasing a house that has the following stones: Granite: Mystic Mauve Marble: Crème de Marfil (or Crème Marfil) Both of the stones are light colored. I don't have any spare pieces to try the Lemon Juice Test. Do I need to seal the stones or not? Thanks for the advice, Patrick Lin April 21, Reply
R1: Dear Patrick: Crema Marfil doesn’t need to be sealed (besides, the lemon juice test is meant for granite, not marble). Mystic Mauve, I don’t remember. Try to spill some water on it and see how fast it gets absorbed, if any. Expert Panelist
R2: Hi Patrick Sealing is meant to be done for two reasons-1-type of stone which you have stated, and 2- what is the stone being used and in what room. The lemon test is used to see if stones etch ot not-nothing to do with staining. Your Marfil will be affected by the lemon test, your granite should not. Contact me directly if you wish, I will ask you a series of questions, to better guide you in what you need to protect these surfaces. Stone

R3: With out a doubt you ned to seal as soon as possible. I would recomend either impregnator pro or penetrating sealer. Bill
Q 5011: I watered a plant sitting on a terrazo floor. Now there are white water spots on the floor. How can I clean it? April 21, Reply
R1: White water spots? They are not stains. Stains are always darker than the material they are in. You will need the services of a reputable stone restoration professional to re-grind and re-finish your floor. Maurizio, Expert Panelist
R2: If your terrazzo is worn a little or has not been polished in a while, you can probably bring it back well enough yourself, using professional polishing compounds. If the surrounding finish is immaculate, only a professional will be able to bring it back. As a guideline for acceptable results, the cost should not exceed $250 by a professional, unless of course you will redo the entire surface. Stone
Q 5010: Hi! I love reading your thoughtful and informed advice! After injesting dozens of your responses to the perennial "Should I use Travertine in the Bathroom/shower" questions, it sounds to me like, 1. You think it is a good stone for this use 2. It should be honed and filled (not polished) for best long-term results and 3. No sealer is needed. Am I understanding your thinking? Also, you add that 'proper care' is required to keep it looking good. What constitutes proper care? Do you make a cleaning solution that is good for it? Thanks for your help - Naomi, April 21, Reply
R1: Dear Naomi:Yes, yes, yes, and yes. (With the exception of the sealing inside the shower enclosure. It’s still optional, but a good bet.) Maurizio, Expert Panelist
Q 5009: I have a light colored granite countertop with several dark streaks that I would like to lighten to better match the rest of the stone. Is there a safe way of lightening the streaks in the granite? Bleach? April 21, Reply
R1: There are only two chances to that: NO WAY and NO HOW! Ciao and good luck, Maurizio, Expert Panelist
Q 5008: I am planning to have crema marfil marble, which you have describe as fairly tough, installed in my master bath. I will be using it on floors, vanitytop and walls. I was asked to look at a product which has hardy backer already attached to the marble 12X12 tile. I have never seen this before. Is it worthwhile to pursue this? Does it eliminate the need for hardy backer during the installation? Thank you, Adrianne, April 21, Reply
R1: Dear Adrienne: Yes, Crema Marfil is a good choice, for as long as you know how to take care of it. About those particular type of tiles, I never heard of it; therefore I can’t comment as to whether or not it will eliminate the need for a hardy backer. As a first reaction, I doubt it though. Maurizio, Expert Panelist
 
Q 5006: I have bianco catalina floor tiles installed on my counters and love them but have a couple of oil stains and am unclear how to seal them or what to do for ease of maintenance. Any advice would be appreciated! April 21, Reply
R1: You can get my maintenance guidelines for residential stone installations by giving me a holler at: info@findstone.com. They do carry a small price tag, but are worth every single penny and then some! It’s a one-of-a-kind document that you won’t find anywhere else, I promise! What’s more, I will also tell you a way to get your money back! , Maurizio, Expert Panelist
Q 5005: My question is about the backsplash. My husband like the look of the tumbled Marble but I would like the granite for it ease of cleaning. If we go with the tumbled Marble does anyone know how practicle it is for two great cooks but bad cleaners? I'm concerned about the requirement of sealing and trying to keep the grout looking clean. Need help fast, contractors due. Thanks, Maryanne, Pa. April 21, Reply
R1: What an interesting concept i install tumbled marble back splashes every day the key to keeping them looking great is first a good cleaning with a sulfamic acid crystals solution then just apllying a sealer preferably by aqua mix since they have the best sealing products and about once a year you can do this to keep it looking great. By the way your husband is right it does look great with granite counter tops. Bill
R2: Dear Maryanne: Two great cooks? … The tumble marble wouldn’t be the problem. The grout would. Sealed or not sealed, it will always be a BIG problem cleaning it! (Especially by bad cleaners! – Hey, you said that!!) Go with polished granite. Maurizio, Expert Panelist
Q 5004: We had granite counter tops installed in our home 2 years ago and I can't seem to get the grainy feeling off them. I can clean them a million times (with granite cleaners or just plain water or even dust them) and they are always grainy to the touch. I am afraid to put food on them for fear that we will be eating stone particles. The granite was sealed - or at least that is what the company said. What do I do now? My husband thinks it is my imagination. April 21, Reply
R1: Well. If it ain’t your imagination, what else can it be?! :-) What kind of “granite” is it that keeps loosing grits? Maurizio, Expert Panelist
Q 5003: My mother has a house in Helen, Georgia with quite a lot of stonework around the house. From the parking area, there are several steps made of medium to large stones and then a "patio" made of the same stones. Over the years, all of this rock work has turned dark - some of it even black. I
got the bright idea to use chlorox and bleach the stones and concrete surrounding each stone so it all would look brand new again. I used the chlorox full strength. After several minutes, I used a garden hose and rinsed everything. Well, the combination of the chlorox and strong stream of water literally washed most of the dirt from between the edge of the stones and the concrete - and now there are cracks surrounding most of the stones where dirt used to be. (I hope this makes sense).
I'm afraid in time some of these stones could become loose. Can the cracks be filled in with sand? I suppose concrete could be used but might look terrible. My mother said she is going to call the man that did all this work and see what he suggests. However, in the meantime, I would like very much to get your professional opinion. It looks great from a distance - - but up close the cracks are quite obvious. Help!!! Thanks!! Kacy
April 21, Reply
R1: Kacy. Just how wide are these cracks you are referring to? It is not uncommon to see a bit of shrinkage between the stone and the mortar joints, particularly if the mortar mix was placed real wet, or the stone is real absorptive, or a combination of both. It can lead to problems if water gets under the stone, and then freezes, causing the stone to heave. However, unless you used a high pressure washer, these cracks have probably been there for most of the patio's life, only hidden by the accumulated collection of dirt etc that you cleaned off. If they are real wide (1/16 inch or more) you can try filling with a cementious material. smaller than that, you won't really be able to get enough material into the crack to hold, and calk may be a better solution. Or best fix might be to have a mason repoint the entire patio by first removing the old mortar and placing in new. Or, if your area doesn't experience hard freezes very often, and none of the stones are loose or showing movement, just let it be, and by next spring, nature will have filled the cracks again, and they will not show until the next time you clean it off. Good luck, JVC, Expert Panelist
R2: Dear Kacy: To be honest with I’m not so sure that I understood all the details of your story, but one thing is for certain: the bleach didn’t cause those cracks! They were there already and filled with soil that the bleach and the following hosing took off. There’s nothing wrong by using bleach to clean outdoor stones. Maurizio, Expert Panelist
Q 5002: I have a brick fireplace surround and I want to cover it with marble tiles(12X12). I want to extend the marble 2" inches past the brick base in order to add a fireplace door that needs the extra dimensions. Will the marble being exposed to the heat crack or discolor? Are there any other issues I should be concerned with? Paul, April 21, Reply
R1: Dear Paul: No it should not. It may stain (soot), but it can be cleaned easily.Ciao and good luck, Maurizio, Expert Panelist
Q 4998: Will 'Lemon Pledge' wood polish used on kitchen cabinets etch granite if over sprayed or accidentally sprayed onto the countertop? Thank you Louise, April 21, Reply
R1: Some chemicals can stain granite or leave an oil residue as long as you seal your countertops with a high quality sealer you wont have to worry. Bill
R2: Dear Louise: Probably not. But if it’s a “granite” that didn’t need to be sealed and was sealed anyway with a sealer sensitive to acids … then you may have problems. Maurizio, Expert Panelist
Q 4997: We recently installed granite countertops in our kitchen. There is now what appears to be a burn mark (about 3" long, shaped like a fat candy cane.) We have no idea where it came from, but want to get rid of it. I found your site, and your invitation to "give you a holler." Well, here I am, hollering! Can you help us? Ken, April 21, Reply
R1: If your counter tops were not sealed it could be oil or some petroleum based product. Using eather or some quick drying solution may bring out the oil but to protect your counter top from future stains you should seal your counter top with a penatrating sealer. Bill
R2: Dear Ken:Thanks for the holler, but I’m afraid not! I really don’t know what to tell you. What appears like a burn mark that you have no idea where it came from? … Too little information, sorry. Did you show the “thing” to your fabricator? Maurizio, Expert Panelist
 
Q 4995: We've just moved into a new house and have a gorgeous kitchen with Nero Absoluto granite countertops. How do you recommend I clean them on a regular basis? Our bathroom has a travertine marble countertop, tub surround and 12' square tiles used in the walk in shower - could you suggest a cleaner for this please?Thanks, Darlene, April 21, Reply
R1: First off aqua mix or stone tech have the best sealers i recommend them right away actually before disaster strikes also stone tech makes an all natural cleaner for stone and marble, granite tile or slabs i use it quite often it also is safe and not toxic they are wipes that come in like a baby wipe canister, they should be available at your local tile store. And to boot they leave a nice citrus scent behind. Bill
R2: Dear Darlene:Of course I could! You can get my maintenance guidelines for residential stone installations by giving me a holler at: info@findstone.com. They do carry a small price tag, but are worth every single penny and then some! It’s a one-of-a-kind document that you won’t find anywhere else, I promise! What’s more, I will also tell you a way to get your money back! ,Maurizio, Expert Panelist
 
Q 4993: We just arrived home after a wonderful trip to China. One of the items we purchased, a Jade Dragon, has the tail piece broken off the main body. Is there any glue, or whatever that I can use to attach the pieces together. Thanks! Nelson, April 21, Reply
R1: Dear George, I could make a better judgement if I had pictures of the break but assuming you have only two pieces that fit together well you can use a clear epoky, but chances of succsess will be improved dramatically if you can improvise a clamping system that will hold the two peices in place for several days while the epoxy cures totally, apply the epoxy to both sides of the break,sparingly . any overglue that shows on the tail after the clamp is removed can be removed with a razor blade. If you are unable to clamp the tail you might be better off with superglue which sets almost immediatly, Richard
R2: Dear George, Good luck, I am sure they will do a fine job, jade is wonderfull material, I deal only in raw Jade so I don`t handle many finished pieces, occasionally I polish up a scrap for a client who wants to see what the finished material will look like. This has given me quite an appreciation for the people who carve it, and the products they produce. It is always a pleasure to talk to ther people who appreciate Jade. If the peice does turn out to need refinishing please let me know. Typically final polish is done with fine diamond powder, 8 thousand micron or smaller on fairly dry leather. This invariably produces heat contributers to the polish, jade tolerates heat fairly well, however heat may damage the repair depending on how it is executed. I recomend any unavoidable refinishing or polishing be done in advance of the physical repair. Best Wishes Richard
 
Q 4991: I have been told that certain countrys quality of travertine varies. I am laying 1700 square feet of travertine and was wondering if anyone has dealt with Chinese Ivory Travertine. I have been told that Mexican Travertine can at times be brittle and did not know if anyone has had any experiences with this particular kind. It is honed and filled April 21, Reply
R1: I have found that turkish travertine is the best and quite honestly have not used any ohter becasue of the horror stories. Bill
Q 4990: We have a similar challenge with a retaining wall made with Crab Orchard fieldstone (and other stone) that includes an integrated waterfall. The upper concrete pool spills over the face of the wall into a lower concrete pool and we’ve noticed a loss of water volume. Expecting water leaks between stones and in mortar joints, is there any product that can be applied to the face of the stone that’s constantly exposed to water that will reduce water loss due to absorption and/or through (imperceptible) cracks? Would an underwater epoxy work? If not, what do you recommend? Bill Perkins, April 21, Reply
R1: Bill. Was a water proof membrane placed behind the stone in the water feature area of the wall to contain any water penetration through the stone and direct it back into the pool? The most important thing in water feature construction, and most often overlooked is the water containment system. Trying to stop water loss after the fact is not going to be easy, particularily with a stone like crab orchard which will absorb a lot of water into the stone itself. You can try multiple coats of a penetrating sealer, making sure the feature has completely dried out first. However, be aware that this will change the dynamics of the water movement as it will greatly reduce the surface tension between the stone and water, and you will need to reaply periodically. Good luck, JVC, Expert Panelist
Q 4989: I am using 12 x 12 granite tiles for the counter in the kitchen. A friend of mine has the tiles and actually had the edges bullnosed so that they were rounded on the edge. What kind of tools do I need to make a rounded bullnose edge on granite tiles? Thanks. Karen, April 21, Reply
R1: Well youll need about 600.00 and a lot of experience i do granite tile counters all the time but we just add a wood trip i sent a picture to show you that the trim is much cheaper and looks great, Click here to see images. Bill
Q 4988: I recently purchased a set of salvaged granite kitchen countertops at a yard sale in Dallas, TX. for $35 dollars. The name of the granite is Luna Pearl. Some of the pieces are broken from the removal process. Can these ever be fixed somehow? The set of granite countertops I purchased is far larger than my kitchen countertops. Could I hire someone to cut, repair, and install the salvaged granite for a reasonable price? Or would it be less expensive just to buy new granite countertops? Any information would be helpful. Thank You JD, April 21, Reply
R1: Dear JD: Without actually seeing the whole picture, I won’t even venture a guess. Get hold of a reputable fabricator and ask for advice. , Maurizio, Expert Panelist
Q 4987: I have a question. We have black granite countertops. We are thinking about purchasing a new cooktop. The opening on our countertop does not fit the new one. What is your advise on cutting the granite. Is this risky? Could it develop a crack? Any advise would be appreciated. thanks! Grace, April 21, Reply
R1: This fairly easy for a trained professional they use a special saw to cut a new hole you can expcect to pay about 150.00 or so for the task but well worth it for having a crack is far more dissasterous. Bill
R2: Dear Grace: For as long a professional is going to do the job, it should be all right. I did that more than once in the past. Maurizio, Expert Panelist
Q 4986: I have recently had a 18x18 travertine floor installed over a concrete slab about 6 months ago. Now it seems that the fill is collapasing under the dinning room table, ( Roller chairs! ). I was told that this is because the product was not back buttered during the initial installation. The tile was set with white thinset. Can this be repaired? And what is the process like. Larry, April 21, Reply
R1: The back buttering has nothing to do with it. It can be repaired, but it will take a proven stone restoration professional. Now, you’d better watch out! Stone restoration is the very pinnacle of all the activities related to stone, from a professional point of view. Unfortunately, there are a lot of quacks on the loose out there! How could you tell a champ from a chomp? Could you trust the recommendation of your local stone distributor, or contractor, or your interior decorator? Hardly! I did write a very comprehensive article on how to select a bona fide stone restoration contractor, which will give you all the intelligence you need to make a competent choice. It does carry a small price tag, but for the sake of your stone, you don’t want to take chances without it! Gimme a holler at: info@findstone.com. You’ll be glad you did! What’s more, I will even show you a way to get all of your money back! Maurizio, Expert Panelist
 
Q 4984: I live in Sierra Madre, Calif. I'm building a house for my family in a canyon area. We hav run into very large, no huge, granite stones. (I think they are called "blue granite?). Anyway, what is the best way to split/break them so they can be moved manageably with a backhole? Greg, April 21, Reply
R1:Blue granites are valuable. Investigate more.. isaac
Q 4983: I am a floorcovering inspector in Sacramento, CA. and have been asked to examine a granite counter top, the consumer has reported that the top(s) are not glass smooth and have slight veins in the surface that are though to be causing a granual substance to be felt/seen, are there any tests that you know to check for this type of condition or is the stone just that a stone, any info you could provide would be greatful T Chavey, April 21, Reply
R1: Stone countertops vary on the type of looks after finish and before finish. Different marbles have different smoothness. Best is to ask an expert who knows abou that specific material. Izzet
R2: Dear Chavey: Besides the fact that I didn’t understand the first thing about what you’re saying :-), you must understand that under the classification of “mercantile granite” there are stones that are miles part from true geological granite and from one another. Maurizio, Expert Panelist
 
Q 4981: A bottle of wesson oil leaked on my granite counter top and was not noticed till the next morning. We put peroxide on it, what else can we do??? Thank you Miller, April 21, Reply
R1: Peroxide will not remove an oil stain. When it comes to stain removal, either you buy one of those expensive “Professional kits” (that no true professional ever uses!) at a stone retailer near you, or you can spend less money and get my comprehensive guidelines on how to remove stains by using inexpensive and far more effective means that you may already have in your household! Maurizio, Expert Panelist
Q 4980: I installed absolute black granite tiles as a countertops. Days after, I stained them with lemon, not knowing that they needed to be sealed. I tried many cleaners, and ended up using lime-away. I'm sure you know the result. One tile that has less sheen than the rest. What can i do. Chad, April 21, Reply
R1: Dear Chad: There are three chances to what happened to you: 1. the black absolute granite was “doctored”. 2. It was sealed by the dealer (black granite should not be sealed). 3. It’s one of those as-rare-as-a-white-fly black granites that contain some percentage of calcite. Go back to your dealer and ask them to solve the problem for you. After all, they sold the stuff to you and made good money, right? If for any chance they will turn out not to able to solve the problem, you can opt to get in touch with me. Maurizio, Expert Panelist
 
Q 4978: We purchased a model home a year ago which has tropic brown granite countertops in the kitchen. The dishwasher had not yet been anchored to the countertop so the builder had the granite people come in to anchor it with screws. Within a few days a crack appeared across the narrowest part of the countertop (behind the sink) extending through the full thickness of the granite. We are sure this is due to stress from the pressure of the dishwasher when the racks are pulled out. The crack itself is not terribly noticeable at this point, but does this mean the granite is not properly supported? What should we do? We had the granite person come back but he refused to speculate on the cause of the crack and only filled it with some kind of filler--he said the important thing is to keep the moisture out of the crack to avoid deterioration of the granite. Would it be advisable to anchor the dishwasher to our oak floors rather than the countertop, to avoid future problems? Pat, April 21, Reply
R1: R1: Dear Pat: Every situation is different. One thing is for sure: a crack is not acceptable by any standard, end of story. I would not accept it in my own kitchen, no matter what kind of story and a song a fabricator would try to deliver to me. Maurizio, Expert Panelist
 
Q 4976: I'm looking to buy a sculpture, and I was wondering which stone was more valuable, marble or alabaster? What are the differences. Jason, April 21, Reply
R1: Dear Jason. The intrinsic value of a piece of sculpture is the work itself, and not the stone it was carved from. The difference between the two stones---Marble is a calcite based stone, Alabaster is a gypsum based stone. The marble is a harder stone, while the alabaster is a bit softer. Both are soft enough to scratch by miss handling. Both come in a broad range of colors. Sculpture supply houses sell carving stock of both these stones for about the same price per pound. The price reflects the scarcity or availability of the stone, and the quality of the piece. Some alabasters are more expensive than some marbles, and vise versa. JVC
R2: Dear Jason: A sculpture is valued according with its artistry, not the material it’s made of. They are certain sculptures in humble clay that are worth millions! ,Maurizio, Expert Panelist
Q 4972: We have a marble vanity top with a small chip on an edge. Can we use an emery board to file this? Thank you in advance for your reply, Donna, April 21, Reply
R1: Dear Donna: You’re better off using metal-grade sandpaper. Start with a coarse grit to level the chip, and then followed with finer grits to make it smooth and almost shiny. Being an edge, you won’t be able to tell the difference, once you’re done. Maurizio, Expert Panelist
Q 4971: We just moved into a new house and have a black granite kitchen countertop (maybe it's not a true granite as you say on the site, I don't know). It has flecks of grey and silver in it and it has a high gloss finish so it appears shiny would be the best way I would describe it. When we did our inspection we didn't notice that there are several spots in the granite that appear darker than the rest of the countertop. In particular we have one large blotch that is really noticeable. The builder is useless and says "that's just the way granite is - it's not perfect". This may be true but this one blotch in particular is in the center of the counter and really noticeable. So, what do you think it is? And how do we fix it? Or can't we? Please help!! - Laura, April 21, Reply
R1: Dear Laura: They way you describe it to us, it sounds like Black Impala (not a true granite, but a very, very, VERY good stone! Better than granite, IMO). About the darker areas, without seeing them, I have not a clue. Quite unusual, though, on Impala. But then again, maybe it is not Impala … Maurizio, Expert Panelist
Q 4970: Without realizing it, we left the hot water on in our shiny variegated black cultured marble sink, and it discolored it to a light grey color. Can this be fixed? Joan, April 21, Reply
R1: Dear Joan: What do I know about plastic?! … Ask the “Cultured Marble” people! Maurizio, Expert Panelist
Q 4968: I have marble installed in my shower, The shower is about 2 months old, I am now noticing that some of the stone is changing color (getting darker) around the edges. What is causing this and how can I repair. Should I also seal this tile. Thank You. nn, April 21, Reply
R1: Dear Ann:Check your grout lines and you will see that some of the grout is missing. Were those tiles set “butt-joint” for any reason? Maurizio, Expert Panelist
Q 4967: We are about to install fabricated granite tiles in our new home. Friends tell us that they have read an article that granite causes health problems. Is it true, and what are the problems that are caused? Andreas, April 21, Reply
R1: Dear Andreas: Oh, yes! All the people who bought granite and had it installed in their home are either sick, or dead altogether! Even a dear friend of mine – who had a granite countertop installed back on 1987 – died a couple of months ago at age 93. It was the granite, no doubt! The Surgeon General is about to issue an executive order (which will have to be approved by the house of representative and the senate, and then signed by the President of the USA) that will force granite manufacturers to etch the surface of the stone with some sort of warning (they’re still debating the sentences to use) much like the warning on every pack of cigarette. One’s very definitely better off with solid plastic (oops, sorry, I meant solid surface – whatever that means!). It is sooooo very good for you and the environment!! Maurizio, Expert Panelist
Q 4966: Our company imported some travertine from turkey to resale. some of the installations we have seen have problems with the fill collapsing is this common and what is the correct method for repairing the holes. the travertine we have is beige in color and filled and honed at the factory.Doug, April 21, Reply
R1: Dear Doug:I do believe I have the solution to your problem. Gimme a holler at: info@findstone.com and get in touch with me. There’s a little fee involved (as you will be told), but I’ll be glad to help. Maurizio, Expert Panelist
Q 4965: I have a Florida home built in 1959 with beautiful terrazzo floors throughout. Previous owners laid linoleum floors over some of the terrazzo. It is time to remove the linoleum but the glue used has stained the underlying terrazzo. Is there any hope for getting rid of the awful dark stains that cover the terrazzo? Holly, April 21, Reply
R1: Dear Holly: There’s hope (only hope, though!). Try to seriously (I do mean SERIOUSLY!) sand one spot with a very coarse metal-grade sandpaper, and see what happens. If the glue stained only the surface, then it’s feasible. If it was absorbed deep by the terrazzo, then it would be hopeless. If it turns out that’s a surface stain, you will have to consider the services of a bona fide professional stone refinisher to re-grind and re-finish your terrazzo. Maurizio , Expert Panelist
Q 4964: I would like to know if the "salt and pepper" colored granite, quarried from Spain contains alkaline (calcium magnesium oxide). We would like to use 1/8" lead in the joints instead of grout. The idea is that the lead will last thousands instead of hundreds of years. I have heard that this technique was common in Europe but cannot find any info here in the States. Alkaline, however, will corrode lead.Our construction project has come to a halt until we can answer this question. Thank you in advance for any help. Greg, April 21, Reply
R1: Dear Greg: To the best of my knowledge the Spanish Porrino (a true geological granite) does not contain calcium magnesium oxide. The main scope of my answer, however, resides in a question that I have for you: “Why on earth would you want to do that?” Lead’s been banned in Europe for several years already because of its toxicity, and, I believe, in the US, too. And if it wasn’t, it should, in my opinion! Besides, what kind of project are you talking about that prompts you to want it to last thousands of years? Do you think that if it will last ONLY a few hundreds of years instead somebody’s gonna sue you?! :-), Maurizio, Expert Panelist
Q 4962: We picked out a slab of the black galaxy/bronzino an called back to the job because the smaller bronze flecks were flaking off. We again went to pick out another slab from a granite yard and still liked the large bronze flecked black galaxy. We are concerned with what our fabricator said. The granite salespeople said they never ever heard of black galaxy (large flecked) doing this in their 15 years of being in the business. We are concerned about it pitting and flaking. Our other choice is amazon star/amazon blue. In your experience with black galaxy (large flecked) is it the nature of the stone to have this defect? Who should we believe? Denise, April 4, Reply
R1: What your fabricator has mentioned is not untrue, especially with large flecks in galaxy. But this is def. not in every slab or bundles. It could randomly in slabs. This is due to excessive stress in these spots and many of them are waiting to just pop out. Normally these defects are reflected at the production centres immediately aftr polishing. Due to high speeds of the polishing heads and heat generated , these flecks pop out. The factory would know this if the material is defective or not. Serious suppliers should not be shipping these slabs as first choice. In certain instances, these do not pop out till thefabricator either re- polishes or buffs. This problem is quite common with very large flecks in galaxy. This should be avaoided. The best bet is to use slabs which have medium flecks. You will not have any problem at all.We have had a classic situation here in Australia just yesterday wherein the the slabs were perfect when sold to the fabricator but on installion , these flecks had popped out. We are not sure why this has happened but we attribute this to work been done on the sheets or while installtion.Once installed, you normally should not have any problems. We sell container loads of this material and we do not have many problems at all. For records sake it is very consistent and less difficult to work with.Please choose another batch for your slab and i am sure it will be fine. Regards Chandy  
R2: I've never heard of the bronze specks flaking off in a Galaxy Black tile or slab......I guess its somthing else. Since I haven't seen it, I can't comment much. Thanks. Homey
R3: There is no possibility of Black Galaxy flakes flaking off once the slab are polished to the stage of mirror polish (ready for sale). Some times where ever the blocks are produced from areas near the natural joints in Quarries such problems may arise but it avoidable by doing polishing with lesser pressure and more water supply. Please be assured that under no circumstances a finished product flecks will come out during fabrication or fixing. Best Regards - Anshuman
R4: Usually,blackgalaxy slabs tiles not known for defects but lower or higher grade. By the time the block is processed into slabs or tiles any defects are eliminated and materials are classified as select or standard(commercial).Sales people asked gave you a fair answer. Talk with your fabricator. EvanD.
Q 4961: Hi...thank you SO much for having this site available to ask questions. I tried to read all of the questions, but I couldn't find one that mentions sealants for marble headstones. My late husband's and my solid black marble (w/gold inset lettering) obelisk-shaped monument gets all kinds of nasty water stains all over it and you can't even tell that it's black marble, so I tried to have a guy from a monument co. come and clean it and it cost $250, and it still doesn't look as great as it should. However, is there anything on the market that would work to seal the monument so that all I would have to do is to wipe off the dust and dirt, but it would repel the hard water stains..and not yellow in the process? That stone means a lot to me..my name will be on it someday also, and it is so beautiful w/the black marble that I don't want it to get so bad someday that no one can ever tell how gorgeous it is, OR not be able to see my husband's name on it. Do you have any help for me? I would be so very grateful. THANKS SO MUCH again. Becki April 4, Reply
R1: Dear DCVK: Let’s just say that your Giallo Veneziano behaves quite unusually! Typically it is an absorbent stone. Therefore I have to conclude that either your slab had been “resined” by the factory, or that it had been sealed quite properly by your fabricator after installation. About the Madura Gold is less porous, but usually it does require the application of an impregnator sealer. The report of your testing is contradictory: how could water be absorbed while just wiping it with a damp cloth and not get stained by lemon juice, oil and red wine let sit on it for a couple of hours? It makes no sense to me. Test it again! Maurizio, Expert Panelist
R2: I have Giallo Venisiano in my house and prior to sealing it noticed that it did not change or darken when I cleaned it. I think it is just because of the variation in color and is less conspicuous. The darkening is only because it has not been sealed yet and it is allowing moisture to get into it. It's very much like your hair in this manner, it darkens when it's wet but dries back out normally and has no bearing on it's other properties. Simply make sure you keep up the sealer to prevent staining. Heiner
R3: If there is a sprinkler head wetting the stone you need to have it redirected away, stopping the source of the problem. Gold lettering can be painted back in. Stains on stone mostly are extracted out with poultices meaning a powder and proper liquid this may take several times (diatomaceous earth-as the powder used / and a liquid chemical like: peroxide or solvent or waterbased cleaner ) stains in stone needs pulled out and poultices do this,and maybe some light honing and polishing for etch type problems. Repellants such as a solvent based impregnating sealer should do the job for repelling the rain water. I would call a stone restoration person this would possible be the wisest and quickest solution. Good Luck
R4: We have a marble sealer called Stone Sealer Concentrate which will seal your black monument and should prevent the water staining. I recommend that you use two coats and the sealer must be applied on a completely dry day and of course the monument must also be completely dry. Mike Parry
R5: DEAR MADAM, TO MAINTAIN THE MARBLE HEAD STONE IS A BIG PROBLEM. I DO NOT KNOW, HOW THE OTHER PEROSN RE-POLISHED OR REFINISHED OR CLEANED. I FEEL THAT THERE IS NO SEALENT FOR MARBLE USED OUT DOOR.
MY SUGGESTION IS, HONE THE MONUMENT WITH HAND MACHINE. APPLY RESIN AND AOOLW IT TO GET SOAKED. THEN RE-POLISH WITH OUT APPLYING WAX. THIS MAY SOLVE YOUR PROBLEM BEST REGARDS, M.MAHENDRAN
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